Support Center
Find answers, guides, and resources to get the most out of ZeaHire.
Browse by Category
Getting Started
Set up your ZeaHire account, configure your first job role, and launch your first AI interview campaign.
Integrations
Connect ZeaHire with your existing HR stack including ATS, HRIS, and calendar systems.
Security & Compliance
Understand data handling, configure security settings, and manage compliance requirements.
AI Interview Engine
Learn how the AI interview engine works and how to configure it for your hiring needs.
Analytics & Reports
Use ZeaHire's analytics dashboard to track hiring performance and pipeline metrics.
Account & Billing
Manage your subscription, users, and billing settings.
Frequently Asked Questions
How long does it take to set up ZeaHire?
Most enterprise customers go live within 2–4 weeks, depending on integration complexity. Our dedicated implementation team guides you through every step.
Can candidates retake an AI interview?
This is configurable per job role. Administrators can allow or restrict retakes, set a maximum number of attempts, and set cooling-off periods between attempts.
What languages does ZeaHire support?
ZeaHire currently supports English, Bahasa Malaysia, Mandarin, Tamil, and Arabic. Additional language support is available on request for enterprise plans.
Does ZeaHire work on mobile devices?
Yes. Candidates can complete AI interviews on any modern smartphone or tablet via a responsive web interface. No app download is required.
How are AI interview scores calculated?
Scores are generated by our AI models based on structured criteria including technical knowledge, communication, problem-solving, and role-specific competencies. All scores include a human-readable explanation.
Is candidate data shared between customers?
No. Candidate data is strictly isolated per enterprise customer. Data from one customer's pipeline is never accessible to or shared with another customer.
Security Issues
Report security vulnerabilities through our responsible disclosure channel.
security@zealogics.com